| | Control Statement for shipments under an export license plus the export license number. Air Waybill Issued by airline. Separate correct copies for buyer and for your records. Ocean Bill of Lading Issued by ocean carrier. Separate correct copies for buyer and for your records. Certificate of Origin Prepared in-house or by your freight forwarder, if requested by buyer. To be notarized and attested by your local Chamber of Commerce. NAFTA Certificate of Origin Only required for products, exported to Canada or Mexico, covered under the preferred tariff treatment. Prepared in-house or by your freight forwarder. To be signed and dated by you, the producer of the goods.
 | | An exporters’ software program or templates reduce time and error for in-house preparation of shipping documents.
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 | | All documents, including those prepared by third parties, must be carefully checked for accuracy. A single error or missing | | | information of extreme importance on a shipping document can cause delays and added expense in customs clearance at origin and destination. Faulty documents can also cause delays in receipt of payment.
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PRESENTATION OF ORIGINAL DOCUMENTS TO BANKERS Original documents to be presented to your bankers for remittance to buyer’s bankers in accordance with Letter of Credit or other payment terms.
 | | When original documents are mailed directly to buyer, address for remittance may not be the same as the buyer’s company | | | address. An incorrect address may cause delay in clearance of goods at the port/airport.
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TRANSMIT SHIPPING ADVICE
 | | An excellent customer-service practice. The shipping advice – sent by e-mail or fax to the buyer together with copies of | | | invoice, packing list, and non-negotiable air waybill or bill of lading – is of vital importance to your client. With this information, your client can track the shipment and initiate the import process for speedy release on arrival of goods at port/airport.
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FILE SHIPPING DOCUMENTS
 | | If you maintain paper files, immediately file shipping documents for each shipment by buyer to avoid pile-up and/or | | | misplacement of an important document, and for easy access for handling queries from buyers.
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 | | Retain documents for five (5) years from shipping date for government inspection.
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TRACK SHIPMENT
 | | An excellent customer-service practice. Vessels do sometimes breakdown or divert course because of storms and leave | | | your goods in another port.
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 | | Be extra careful when there is transshipment. Your shipment can be left at the port of transshipment for a number of reasons.
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CONFIRMATION OF RECEIPT OF GOODS
 | | An excellent customer-service practice. Request confirmation of receipt of goods from buyer.
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RECEIPT OF PAYMENT
 | | It is absolutely essential that you have a control of your foreign payment due dates and accounts receivables. | | | |
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